Privacy Policy

Privacy Policy

Introduction

At https://thai-green-kratom.kratom-planet.com (hereinafter referred to as “Thai Green Kratom,” “we,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user to access our applications or services.
  2. Visiting Our Websites: If you browse our websites linked to this Privacy Policy.
  3. Communication: For any form of communication initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your user account, such as username, email address, and password.
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction history.
  • Financial Data: Bank account information (if provided for direct payments).
  • Purchase Data: Product ordering, shipping, and transaction records.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data.
  • Location Data: Geolocation information from your device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data from social media platforms when you connect your accounts to our services.
  • Product Preferences: Your choices, interests, and preferences expressed while using our platform.

We collect this data through various methods: user input forms, account registration, browsing activities, automated technologies (like cookies and device fingerprinting), and third-party sources who share data with us (subject to their privacy policies).

Cookies

Thai Green Kratom uses cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your browser or device, categorized as:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference Cookies: Remembering user preferences to provide a personalized experience.
  • Analytics: Tracking site usage, gathering statistical data, and understanding how users interact with our content.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data for the duration of its intended purpose, as required by law, or until you request its deletion. Once the purpose is fulfilled, we ensure secure deletion or anonymization of the data. Our data retention periods are determined based on legal requirements and business needs, including:

  • Financial records: 7 years (or longer for tax purposes)
  • Purchase history: As long as necessary to fulfill purchase-related obligations
  • User accounts: Until the account is deactivated or deleted by the user
  • Analytics data: Up to 24 months

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict security standards
  • Access controls and employee training on data protection practices
  • Regular security audits and vulnerability assessments

Children’s Privacy

Thai Green Kratom does not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data while we verify or dispute the validity of your request.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or submit related queries, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

Thai Green Kratom reserves the right to update or modify this Privacy Policy at any time. We will post a notice on our website if there are significant changes, and we encourage you to review this policy periodically for updates.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

  • Email: [email protected]
  • Address (for written correspondence): [Provide Postal Address]

We appreciate your trust in our privacy practices, and we are committed to protecting your personal information.